CITC Leadership

Our Mission

To work in partnership with our people to develop opportunities that fulfill Our endless potential.

Our Vision

We envision a future in which all our people—especially our youth, the stewards of our future—have access to vast opportunities, and have the ability, confidence, and courage to advance and achieve their goals, infused with an unshakeable belief in Our endless potential.

Our Values

Our people have always understood that no one lives in isolation—individuals depend on each other, as well as themselves. In a world that presents both challenges and opportunities, we must work together and be resilient. Each person has a responsibility to themselves, to their families and to their community. These cultural values are summarized in the organizational values of CITC, which guide us in everything we do:

Core Values


We are interdependent. We trust one another and work as a team toward our common goals. We recognize that each of us has an equally important role in the community and that we are stronger together than as individuals.


We are resilient. We look to the future with steadfast optimism, hope, and faith in our people. We adapt to change with persistence and determination. We engage in creative solutions and endure adversity with courage.


We are accountable. We are ultimately responsible for fulfilling our mission and serving our people. We are reliable, work with integrity and lead by example. We honor our obligations and correct our mistakes.


We are respectful. We treat one another with dignity and kindness. We value and embrace our diversity, respect ourselves and understand boundaries. We approach each experience with gratitude and humility.


We are humorous. Through humor, we laugh, connect, and build relationships; we use humor to share joy and bring relief; humor is honest, liberating, and contagious, allowing us to be human and meet each other where we are on our journey.

Our Executive Team

Gloria O’Neill, President & Chief Executive Officer

LeeAnn Garrick, Chief Operating Officer

Jennifer Mitchell, Chief Financial Officer

Tabetha Toloff, Chief Administrative Officer

Kyan Olanna, Vice President & General Counsel

Holly Morales, Deputy Operating Officer